Electronic Arts Banning Customers From Forums and Games

Well, well, well…talk about power corrupting! Is it me or this more than a little ridiculous? If somebody misbehaves on the EA forums and they get banned then they also get banned from playing EA’s games?

How absurd. I predict that this, along with the use of DRM, will end up resulting in lost sales for EA. I was already irritated enough by them for different reasons but their community manager comes across as a petty tyrant who appears to think it’s amusing to lock people out of a game that they’ve paid for:

Well, its actually going to be a bit nastier for those who get banned.

Your forum account will be directly tied to your Master EA Account, so if we ban you on the forums, you would be banned from the game as well since the login process is the same. And you’d actually be banned from your other EA games as well since its all tied to your account. So if you have SPORE and Red Alert 3 and you get yourself banned on our forums or in-game, well, your SPORE account would be banned to. It’s all one in the same, so I strongly reccommend people play nice and act mature.

All in all, we expect people to come on here and abide by our ToS. We hate banning people, it makes our lives a lot tougher, but its what we have to do.

Those banned will stay banned, but like most other internet services, its not that hard to create a new fake e-mail account. However, its a lot harder to get a new serial key =)

Wow. Talk about an incentive to buy their games. Not.

As a Community Manager myself, I understand the need to keep order in the forums. But this seems a bit extreme to me. Then again I don’t have to deal with that particular audience so maybe I’m just not seeing it through the eyes of the EA moderators enough.




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